No products in the cart.
Legal
Privacy Policy
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Introduction
GuestRAR Private Limited ("Company", "we", "our", "us") operates the website www.guestrar.com (the "Website") and provides the GuestRAR product and services (the "Service"). This Privacy Policy outlines how we collect, use, and protect your information.
2. Information We Collect
2.1 Personal Information
• Name
• Email address
• Phone number
• Shipping address
2.2 Usage Data
• IP address
• Browser type and version
• Pages of our Website that you visit
• Time and date of your visit
• Time spent on those pages
3. How We Use Your Information
3.1 Providing and Improving Our Service
• To process and fulfill your orders
• To improve the functionality and user experience of our Website
• To provide customer support
3.2 Communication
• To send you updates and important information regarding the Service
• To respond to your inquiries and requests
3.3 Security
• To protect the security and integrity of our Website and Service
• To prevent and address fraud, unauthorized activities, and other potential threats
4. Data Protection and Security
We are committed to ensuring the security of your information. Our data is stored in a complex format, making data breaches extremely difficult. We do not have a public API, and most of our requests are POST requests, adding an extra layer of security.
4.1 Data Storage
• We use industry-standard security measures to protect your data during storage and transmission.
• Access to your personal information is restricted to authorized personnel only.
4.2 Data Breach Prevention
• We employ advanced security protocols and regularly update our systems to guard against data breaches.
• We do not sell or share your data with any third parties (except as required for payment processing — see Payments Portal section).
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us understand how you use our Website and improve your experience.
5.1 Types of Cookies We Use
• Essential cookies — necessary for the operation of our Website
• Performance cookies — help us understand how visitors interact with our Website
6. Third-Party Services
We do not sell your personal information to third parties. Core data processing is handled internally. Payment transactions are processed by Razorpay as described below.
7. Your Rights
7.1 Access and Correction
You can request access to your personal information and correct any inaccuracies.
7.2 Deletion
You can request the deletion of your personal information, subject to certain legal obligations.
7.3 Opt-Out
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions or by contacting us directly.
8. Location Access
The GuestRAR App may require permission to access your current location to enforce location-based restrictions. Access may be limited to within a specified radius of the designated premises. By permitting location access, you consent to the app using your device’s location solely for this purpose.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Website and Service after modifications indicates acceptance of the updated Privacy Policy.
10. Contact Us
• Phone: +91 7069 32 7070
• Contact: Use our Contact Us form (/contact-us/)
• Website: www.guestrar.com
GuestRAR Payments Portal — Privacy Policy
This section outlines how GuestRAR collects, uses, maintains, and discloses information collected from users of the GuestRAR Payments Portal (the "Portal").
Data collection
We may collect personal identification data (e.g. user ID, name, email, contact number) to link payments to the correct account, and transaction data (amount, date, time, status, payment method — excluding full financial account numbers handled by the payment gateway), including convenience fee and GST details.
Use of collected data
• To process and verify payments
• For internal record-keeping and audits
• To send transaction status notifications
• To comply with legal and tax requirements
Razorpay and data sharing
Financial transactions are processed by Razorpay. Necessary data (e.g. amount, user ID, payment instrument details) is shared with Razorpay to complete transactions and is governed by Razorpay’s Privacy Policy. GuestRAR does not store full credit/debit card numbers or other sensitive financial information.
Portal data security
We adopt appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal and transaction data. No internet transmission can be guaranteed 100% secure.